Contact us
Our customer service team helps with product questions, order tracking, delivery and returns.
Business identity
Legal name: مؤسسة المستلزمات الشاملة الطبية (Comprehensive Medical Supplies Establishment)
Unified national number: 7038180092
Contact address: Al Sharafiyah, Khalid Bin Al Walid Street, Jeddah
Customer service
Customer service is available 24 hours / 7 days. Immediate delivery for all products within Jeddah in 2–3 operating hours after order confirmation, from 9 AM to 10 PM Saudi time. Standard shipping outside Jeddah takes an estimated 3–4 business days.
For order or return enquiries, include your order number and question.
Before confirming your order
Our shipping policy explains delivery costs, timing and coverage. Our returns policy explains the return window, conditions, exceptions, return costs and refund requests.
